The rent arrears letter — before Section 8
Courts expect you to communicate before escalating. Here is how.
Before serving a Section 8 notice for rent arrears, the court expects the landlord to have made reasonable attempts to resolve the issue. A written rent arrears letter is the standard first step.
It is not legally required, but its absence weakens your case at the discretionary stage and is often raised in mitigation by tenants.
When to send the letter
After the second month of unpaid rent. Earlier letters for one-month arrears are unusual unless the tenant has gone silent.
What to include
Date. Tenant name and property address. Current arrears figure with breakdown by month. Reference to the tenancy clause being breached. A clear ask: pay by a specific date or contact you to agree a repayment plan. A statement that you reserve the right to serve a Section 8 notice if no resolution within (e.g.) 14 days.
Tone
Professional, not aggressive. The court will see this letter. Avoid threats, name-calling, or anything that reads as harassment.
Send method
First-class post (keep the receipt) and email if you have a permitted email address. Both is best.
Template
Dear [Tenant], I write regarding rent arrears at [property]. As at [date], £[amount] is outstanding (breakdown: [months × monthly rent]). This is a breach of the tenancy. Please pay the outstanding sum by [date 14 days hence] or contact me to agree a written repayment plan. If neither happens by that date, I will consider serving formal notice under Section 8 of the Housing Act 1988. Yours, [name]
Source: gov.uk Guide to the Renters' Rights Act 2025. Last verified 2026-05-09. This page is informational, not legal advice. For complex disputes, consult a solicitor.